We’re glad you’re here!  How may we help you?

If you are a returning customer, Welcome Back!  If this is your first time visiting us, Welcome!  Please click the button below labelled, “User Instructions” for detailed instructions on how to use this system and how to sign up for a maintenance agreement if you do not already have one.

Please log in, or click “Continue as Guest”, below.  You can check on any existing ticket(s), or create a new one by selecting the “New Ticket” button below.  When entering a ticket, make sure to select the most appropriate choice for your institution or customer type in the box called, “Ticket Form”, and then you will be presented with a customized ticket form to complete.

If you have any difficulty using the site, please feel free to email us at support@lightwerks.com and we’ll be happy to assist you.

Please note that this site is dedicated to supporting full AV and security systems. We do not do one-off AV equipment repairs.

Thanks for letting us be of service to you!

If you are a new user or need to know how to use the system, please click the button to the left or simply click “Continue as Guest” below.

Thanks for visiting the LightWerks TLC Support page.  If you’d like to learn more about our TLC (Technology-Loving Care) Support options, please click HERE.

We look forward to serving you!