We’re glad you’re here!  How may we help you?

If you are a returning customer, Welcome Back!  If this is your first time visiting us, Welcome!  Please click the button below labelled, “New Visitors Click Here” for instructions on how to use this system.

If you are not already logged in, please do so below. You can check on any existing ticket(s), or create a new one by selecting the “New Ticket” button below.  When entering a ticket, make sure to select the most appropriate choice for your institution or customer type in the box called, “Ticket Form”, and then you will be presented with a customized ticket form to complete.

If you are having difficulty logging in, please feel free to email us at support@lightwerks.com and we’ll be happy to assist you.

This site is dedicated to supporting full AV and security SYSTEMS.  If you are in need of one-off AV equipment repair, LightWerks has partnered with THE number one factory-authorized repair company in America – Mendtronix – so please reach out to them directly for excellent service on stand-alone equipment.

If you are a new user or need to know how to use the system, please click the button below or simply sign in below as a “Guest”.

Thanks for visiting the LightWerks TLC Support page.  If you’d like to learn more about our TLC (Technology-Loving Care) Support options, please click HERE.

We look forward to serving you!