We’re glad you’re here!  How may we help you?

If you are a returning customer, Welcome Back!  If this is your first time visiting us, Welcome!  Please click the button below labelled, “User Instructions” for detailed instructions on how to use this system and how to sign up for a maintenance agreement if you do not already have one.

If you a Managed Support customer, or have a user account on our system, please log in.  Otherwise you may click, “Continue as Guest” below.  You can check on any existing ticket(s), or create a new one by selecting the “New Ticket” button below.

If you a Managed Support customer, make sure to select the “Ticket Form” for YOUR institution, and you will then be presented with a customized ticket form to complete.  All other existing and new customers, please select the most appropriate ticket form for your situation.

If you have any difficulty using the site, please feel free to email us at [email protected] and we’ll be happy to assist you.

Please note that this site is dedicated to supporting full AV and security systems. We do not do one-off AV equipment repairs.

Thanks for letting us be of service to you!

User Instructions

If you are a new user or need to know how to use the system, please click the button to the left.

Thanks for visiting the LightWerks Support page.  If you’d like to learn more about our Support options, please click HERE.

We look forward to serving you!