We’re glad you’re here! How may we help you?
If this is your first time visiting us, Welcome! In order to use our HelpDesk ticketing system, you must register as a User of our site. Simply select the “Click Here to Login” link below and you will be brought to our login page. Then click “Register” and you will be asked to provide a username and email address. An email will be sent to you to allow you to choose your password and then you can return to this page to submit your first ticket.
If you are a returning customer, Welcome Back! If you are not already logged in, please do so below. Then you can check on any existing ticket(s), or create a new one by selecting the “Create New Ticket” tab below. When entering a ticket, make sure to select the most appropriate choice for your institution in the box called, “Category”, and then you will be presented with a customized ticket form to complete.
If you are having difficulty logging in, please feel free to email us at firstname.lastname@example.org or call us at (844) TLC-4YOU – that’s (844) 852-4968 – and we’ll be happy to assist you in person.
Thanks for visiting the LightWerks Helpdesk page. We look forward to serving you.